About Us
Sam Raptopoulos Profile
Welcome to IHS!
We believe that getting healthy and staying healthy takes more than generic recommendations. For example, one person dies every minute from cancer and one every 33 seconds from cardiovascular disease even though many individuals try to minimize risk through dietary changes. A one-size-fits-all approach doesn’t work when considering the complexities of an individual’s health situation.
What makes us different?
We combine the best of traditional and alternative medical care administered by a qualified practitioner whose input is not only current and invaluable, but many times is not found in the traditional/alternative medical settings. IHS coaches the client with an individualized health strategy. Like a career or retirement plan, this individualized strategy maps out a plan of action that encourages as well as equips the individual with tools to reach their personal health goals. We are also willing to work alongside your health care provider to encourage and increase effectiveness of your treatment.
How do we individualize a program for you?
Your strategy will be based on your personal biochemistry. Through blood tests as well as an individualized dietary and lifestyle evaluation, we study the results to determine which of the six fundamental health markers are out of balance. The six defects include: acid stress, anaerobic tendency, free calcium excess, chronic inflammation, connective tissue breakdown and oxidative stress. By pinpointing these imbalances, we can develop a plan that works best with your body’s design to restore balance and therefore, your health.
Who can benefit from our services?
Our clients range from infants to the elderly. Many struggle with diseases as severe as cancer to those wanting to maintain a healthy lifestyle. With a variety of options available, we encourage you to review them and choose one that will help you with your individual needs. If you have further questions, please call (08) 8357 7379.
Introductory Profile
We recommend this level if you have no known health problems, feel relatively healthy and have not had any serious disease or illness. This is the place to start if you want to begin plans to maintain your health throughout your life. At this level there is no blood or urine chemistry done, but through our extensive evaluation of your health questionnaire and a FRAS4 assessment, you will find this to be an economical, yet informative place to start.
Your package will include:
An IHS consultant’s evaluation of your lab test
A guideline containing health and lifestyle recommendations
Comprehensive Profile (Refer to FRT)
This level provides the most comprehensive chemistry based approach for non-cancer clients. If you already have a known disease condition, are taking multiple prescription drugs and have high blood pressure, suffer from repeat infections or a combination of symptoms (eg heart disease, periodontal disease etc) we would suggest you begin at this level. This extensive blood chemistry allows for an overall approach to your health. These chemistries are intended to identify your susceptibility to future life-threatening diseases. If you are concerned with whether or not you are at risk of any life-threatening diseases, or if you are curious how smoking, drugs or alcohol could be affecting your life, this is the level we would suggest.
Your package will include:
An IHS consultant’s evaluation of your chemistries and health questionnaire
A phone or on-site consultation
A written report containing health and lifestyle recommendations
FEES
Your credit card information will be collected when you schedule your initial appointment, in accordance with our cancellation / no-show policy.
You are responsible for all of the costs of services provided you. Except Medicare, we furnish your
primary insurance company with an electronic or paper claim as a courtesy to you. Special reports to
insurance carriers will be charged according to the time spent, and you will be responsible for this expense.
Although we request payment for services from you at the time provided, we will submit a claim to your
insurance so that you may be reimbursed directly. If we receive payment from your insurer, we will
reimburse you for any overpayment. Some services may not be covered and will not be billed to your
insurance.
APPOINTMENTS
New appointments are generally allotted 60 minutes with Sam Raptopoulos. Although follow-up consultations are scheduled in 15 minute increments, if you need more than the time allotted, you may be charged for an extended visit. This makes his time with you more valuable because you “get” each concept he gives you in order to obtain achievable objectives. If you have time restraints, please let us know when you schedule your appointment or when you arrive. Please call us during the day of your appointment to see if we are running on time. We respect your valuable time. We do our best to give you the time you need as well.
The early morning and early afternoon appointments set the schedule for the remainder of the day. Come
10-15" before the scheduled time to allow vitals and other diagnostic studies to be completed before the
appointment is scheduled to begin. For example, if your appointment is at 9:00 am, arrive at 8:50 am so
that you have been prepared by 9:00 am for the consultation. Ask if you should be fasting or take medications before your appointment.
Please keep scheduled appointments or call at least 2 full workdays in advance to let us know if you will
be late or unable to come in. You will be charged for missed appointments. Individuals who repeatedly fail
to show for appointments, cancel without advance notice, or are excessively late will be discharged from
the practice.
LABORATORY TESTING
Valid and accurate lab results are important - the information helps determine your care. While there are
many good laboratories, Sam Raptopoulos may choose specific laboratories because they are either the best at what they do or are the only one that performs a specific type of analysis. They may be "out-of-network" or will not bill insurance. Routine labs are usually done through a lab in your preferred provider network.
Check with your insurance carrier first if you have questions. Our staff will help advise you on approximate fees and coverage.
Sam Raptopoulos personally reviews all laboratory results and may make preliminary comments and
recommendations that will be relayed to you by a staff member or via e-mail. There is a modest charge for
this service. To review the patterns and implications of lab tests in more detail requires an office visit. You will receive a copy of your lab results; you should keep your own file of all reports and data.
PHONE CALLS and CONSULTS
If you would like a phone consultation instead of an office visit, one can be arranged and billed according to the time spent on the phone. Some insurance companies reimburse this cost.
Certain customized nutraceuticals should not be prescribed without an in office examination. Your past use of a medication or wishes for therapy over the phone does not always mean it is appropriate or safe.
Sam Raptopoulos has extensive experience, expertise, and success using nutrition and specific supplements tailored to your specific health concerns. There is a huge difference among products and manufacturers. Public reputation, label contents, and cost mean nothing. Many supplements our patients find successful are not available in health food stores, pharmacies, etc. These are available to you through our Supplement Dispensary in this office (many need to be specially ordered) as a service to you. In addition to knowing the select manufacturers with impeccable standards of quality, we rely on feedback from our patients about specific products. In this way, your response helps others.
Although you are not obligated to obtain supplements from our office, we can not be responsible for what you purchase at your own risk elsewhere. We never accept opened products for credit or refund. If unopened, returns must be approved in advance within 7 days of purchase.
PHONE NUMBERS
For all matters relating the office, nutritional supplements, billing, insurance, appointments, labs, etc. call 08 83577379 or e-mail sales@inhealthservices.com.au
We encourage you to correspond with us via e-mail. Be concise. Please don’t abuse the e-mail privilege. Multiple e-mails will be billed for the time needed to review and respond. Faxing questions and information is also a good way to contact us. Our fax number is 08-8357-7359.
OUR RELATIONSHIP WITH YOU
Relationships must be built on trust. When you sign the patient information form, you are entering into a
Private Non-Negotiable Contract. If you have problems with any aspect of your care, let Sam Raptopoulos
know - we are on the same team as you. What we do is a labour of love; we consider it a privilege to share it with you. Working together we can accomplish many things. Our goal is to guide you, enable you, and assist you in attaining and maintaining the best possible health. It is an honor and a blessing to care for you. We look forward to our relationship.
We have been successful managing a variety of health conditions - feel free to ask us about a friend or family member you think might benefit from our services. Thanks for your confidence and referrals.
Integrated Health Services
74 Mary Street
Unley South Australia 5061
Australia
Phone: 08 8357 7379
Fax: 08 8357 7359
Email: :sales@inhealthservices.com.au
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